Privacy Policy

Who we are

Modula Carpentry & Joinery ("Modula", "we", "us") is a bespoke carpentry and joinery business based in Littlehampton, West Sussex. We are responsible for the personal information you share with us through this website. You can contact us at hello@modulajoinery.com or on 07557 773856.

What we collect

When you send an enquiry through our contact form we collect the details you provide: your name, email address, phone number (if given), project type, budget, and your message. If you email or call us directly, we keep that correspondence.

We do not use advertising or tracking cookies. See our Cookie Policy for details.

How we use it

• To respond to your enquiry and arrange a site survey or quotation.
• To carry out and manage any work you commission from us.
• To keep records required for accounting and legal purposes.

Our lawful basis is taking steps at your request before entering into a contract, performing that contract, and our legitimate interest in responding to enquiries. We never sell your information or use it for unrelated marketing.

Who we share it with

Your enquiry is stored securely with our website hosting provider and delivered to our inbox by an email delivery service. These providers process data only on our instructions. We do not otherwise share your information unless required by law.

How long we keep it

Enquiries that do not lead to work are kept for up to 12 months. Records for completed projects are kept for as long as needed for guarantees, accounting and legal obligations.

Your rights

Under UK data protection law you can ask to access, correct or delete your information, object to or restrict how we use it, and request a copy of it. Email hello@modulajoinery.com and we will respond within one month. If you are unhappy, you can complain to the Information Commissioner's Office at ico.org.uk.

Changes

We may update this policy from time to time. The latest version will always be on this page.